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11th May, 2020 | WHM |

How to modify a cPanel account within WHM

WHM allows you to easily modify an existing cPanel account contained within your reseller hosting, or cPanel server in the event you ever need to make any adjustments. In this guide we will show you how to select, and make changes to an existing cPanel account.

Firstly you will need to select the cPanel account that you'd like to modify. There are a couple of ways of doing this within WHM so we have included both in this guide.  Please either continue reading down, or use one of the links below to skip to the appropriate method:

Method 1: Modify a cPanel account via the 'List Accounts' page
Method 2: Modify a cPanel account via the 'Modify an Account' page

Alternatively, if you have already selected the cPanel account you'd like to modify, please click on the below link to skip straight to the 'Modify an Account' section:

Modify an Account

Method 1: Modify a cPanel account via the 'List Accounts' page:

One method of modifying a cPanel account is through the List Accounts Page.

Firstly, log into your WHM account. If you are unsure on how to do this, please view the following help article - 'How to log into WHM'

Once logged in, from your WHM home screen click on 'List Accounts'

Alternatively you can also access the List Accounts page by typing in 'List Accounts' in the search box, located in the top left of your WHM area, then click on 'List Accounts'


On the List Accounts page, locate the account you would like to modify, then click on the '+' icon to the left of the account.

Click on the 'Modify Account' button.

Please now scroll further down this guide to the 'Modify an Account' section or click here to proceed.

Method 2: Modify a cPanel account via the 'Modify an Account' page:

The other method of modifying an account is through the Modify an Account page.

Once logged in, from your WHM home screen type in 'modify an account' within the search box, located in the top left of your WHM area, then click on 'Modify an Account'


On the Modify an Account screen, search for and select the cPanel account that you'd like to modify.

Then click on the 'Modify' Button

Please now scroll further down this guide to the 'Modify an Account' section or click here to proceed.

Modify an Account:

Now that you've selected the cPanel account you'd like to modify, you will see the Modify an Account screen.

In the first section of the page, you can modify the Basic Information for your cPanel:


The next section relates to the package currently being used by the cPanel account.

Here you can either select a completely new package using the 'Change' option, or manually modify the package settings for the cPanel account.  If you need to create a new package from the options you've adjusted, or just update the existing package - The options for this will be provided for this when going to save in the next steps of this guide.  More information on creating a package can also be found in our How to add a package to WHM guide.

A breakdown of the various manual settings are as listed below, simply select the ones you would like to adjust, and change their value as needed:


On the final section of the Modify an Account screen, you will see options for Privileges:

This is then followed by the DNS Settings section:

Once you've finished making adjustments to the cPanel account settings, click on the 'Save' Button at the bottom of the page


If you haven't adjusted the cPanel package settings, then you will be shown the green 'Success!' Notice

If however you've made adjustments to the cPanel package settings, then you will be presented with 4 options to choose from in a 'Package Conflict Resolution' window

Once you've chosen your option click on the 'Proceed' button.

This will then make the required changes, and you will then see the green 'Success!' Notice.


 

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