DNS, Redirects & External Services
How Do I Point My Domain to Another Provider?
You can point your domain to another provider by editing two records via your cPanel control panel. Please understand however that this process can take up to 24 hours to update. This article assumes that you already have another domain provider in place and that you’ve been provided with the...
Redirecting from non-www to www domain (Canonical Redirect)
Creating a wildcard canonical redirect which redirects any request that doesn’t have the www to the www (useful for Search Engine Optimisation) can be easily achieved in your cPanel. The first step is to log into your cPanel account. If you are unsure on how to do this, please view...
Creating URL Redirects
URL redirection is a helpful technique used to make a web page available under more than one URL address or to prevent broken links if a site / page has moved. For example, www.your-domain.com/old-page can be redirected to www.your-new-domain.com/example. The first step is to log into your cPanel account. If...
Editing DNS Zones
In cPanel you can make changes to your DNS zone records such as A records and CNAME Records. The following article helps explain how you can do this. The first step is to log into your cPanel account. If you are unsure on how to do this, please view the...
Verifying Your Account for Google Apps
To use Google Apps, you need to verify your domain ownership with them. In order to do this, you need to create a CNAME record using the authentication token provided by Google. 1 Log into your cPanel. If you are unsure on how to do this, please view the following...
Setting up DNS MX Records for Google Apps
Setting up DNS MX records for a Google Apps account is possible via cPanel so you can easily access and manage your emails. 1 Log into your cPanel. If you are unsure on how to do this, please view the following help article – ‘How to log into cPanel‘. 2...
Redirecting to the https version of your site
If your website has installed an SSL certificate for added security, you will want to add a redirect so your website now loads on https:// making use of the encryption rather than the old unencryted version on http://. The first step is to log into your cPanel account. If you...
Clear your DNS cache in Windows
If you are having trouble viewing a newly created website, or are seeing an old version of your website after updating your domains DNS, your windows machine may not be using the current DNS entries from your server. If this is the case, you can choose to wait it out - We normally advise an hour or two, however - it's simple to clear your DNS cache and pull the latest entries.
Clear your DNS cache in OS X
If you are having trouble viewing a newly created website, or are seeing an old version of your website after updating your domains DNS, your mac may not be using the current DNS entries from your server. If this is the case, you can choose to wait it out - We normally advise an hour or two, however - it's simple to clear your DNS cache and pull the latest entries.
How Do I Point My Email To Another Provider
You can point your email to another provider by editing a record via your cPanel control panel. This article assumes that you already have another email provider in place and that you’ve been provided with the relevant information to point your email address to them. The first step is to...