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12th April, 2020 | Backups |

How to to restore your domains DNS in cPanel using Jetbackup

If you ever make a mistake when adjusting your domains DNS Zone and need to restore an older version, this can be done via the Jetbackup DNS Zone Backups feature within cPanel.


Restore a DNS zone for your domain:

Firstly, log into your cPanel account. If you are unsure on how to do this, please view the following help article - 'How to log into cPanel', Then once logged in - under the Jetbackup heading, click on DNS Zone Backups


On the DNS Zone Backups page, locate the backup that you wish to restore, then click on the Restore option to the right of the backup.  In this example we will be restoring the most recent DNS Zone backup for our domain: mydomain.com

This will then open a section underneath the backup where you will need to tick the box for "Are you sure you want to restore this account?"

Then finally click on Add to Restore Queue.

Note: If instead of restoring you wish to download a copy of the DNS Zone for your domain as a backup on your local machine, select "Generate Download" to the right of the backup. The system will then process this and provide you with the link to download the DNS Zone.

Once you have added this to the restore queue, you will see a Success message to state that it has been successfully added to the queue, along with a "Restore in Progress" message at the top of the page.

The system will now process and restore your domains DNS Zone to the backup you have selected.


To check on the progress of your restoration, you will need to go back to your cPanel home page, then click on the Queue option under the Jetbackup heading.


Once on the Jetbackup Queue page, the system will tell you if the restoration is still in progress, or completed.

When this has completed, have a quick check of your DNS Zone within cPanel to ensure the restore has resolved the issue.

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