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12th April, 2020 | Backups |

How to restore a database in cPanel using Jetbackup

If you've accidentally deleted a database, some of the database content / tables, or your site breaks following an update - you can easily restore your databases within cPanel by using the Jetbackup restore database feature.


Restore a database:

Firstly, log into your cPanel account. If you are unsure on how to do this, please view the following help article - 'How to log into cPanel', Then once logged in - under the Jetbackup heading, click on Database Backups


On the Database Backups screen, find the database backup you wish to restore, then click on Restore to the right of the backup. In this example we're going to restore our most recent WordPress database backup.

This will then open a section underneath the backup where you will need to tick the box for "Are you sure you want to restore this account?"

Then finally click on Add to Restore Queue.

Note: If instead of restoring you wish to download a copy of the database as a backup on your local machine, select "Generate Download" to the right of the backup. The system will then process this and provide you with the link to download the database.

Once you have added this to the restore queue, you will see a Success message to state that it has been successfully added to the queue, along with a "Restore in Progress" message at the top of the page.

The system will now process and restore the database backup you have selected.


To check on the progress of your backup restoration, you will need to go back to your cPanel home page, then click on the Queue option under the Jetbackup heading.


Once on the Jetbackup Queue page, the system will tell you if the database restoration is still in progress, or completed.

When this has completed, give your database or website a quick check to ensure the restore has resolved the issue.

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