ManagedCloud Servers

High performance handled and monitored by us 24/7/365. A complete solution to provide you with our in house expertise 24/7 tailored to your specific needs. We'll setup a bespoke server for your site using the latest tehnologies so you can get the most out of your hardware and get your website loading quickly and reliably. Find out more..

cPanelCloud Servers

Recommended - High performance cloud servers with no technical knowledge required. If you're hosting multiple websites already and you're looking to consolidate, or if you're looking to isolate yourself from the shared hosting environment but you don't have the time or knoweldge to manage a server, then the Managed cPanel Servers are for you. Find out more..

UnmanagedCloud Servers

Our unmanaged range gives you complete control at rock bottom prices and our cloud platform boasts super fast multipath 40Gb/s network, the latest Intel Xeon V3 CPUs and enterprise grade redundant SSDs. If you're a sysadmin look no further, we offer some of the best specification to price ratio servers available. Find out more..

Need Web Hosting? Try ours, it's fast, reliable and feature loaded with support you can depend on. From £1.60 / month.

View Plans

Creating a SSH Key to connect to your account

Your can create a SSH key to connect to your hosting account using the cPanel control panel. This key will serve a purpose of being an authorised remote connection to your account.

This article explains how you can create a SSH key and then use this either on Windows 10 or Mac OS X to connect to your hosting account.


Create a SSH Key

The first step is to log into your cPanel account. If you are unsure on how to do this, please view the following help article - 'How to log into cPanel'.

alt text

Scroll down to the 'Security' section and choose 'SSH Access'.

alt text

Choose 'Manage SSH Keys',

alt text

Generate the new SSH key by choosing 'Generate a New Key'.

alt text

Type in a password for your SSH key into the 'Key Password' and 'Reenter Password' sections. You can also make use the of the 'Password Generator' if desired.

alt text

Once the password has been entered, choose 'Generate Key'.

alt text

The key generation is now complete. Choose 'Go Back' to continue the process.

alt text

Under the 'Public Keys' section, we can now see our new key. However, at the moment the 'Authorization Status' is set to 'not authorized' which we need to change. We do this by selecting the 'Manage' option.

alt text

Authorise the key by selecting the 'Authorize' option.

alt text

The process will now confirm that the key is authorised. Select 'Go Back' to continue the process.

alt text

We now need to download the private key to the local system (the machine that you will connect to your account from). To do this, in the 'Private Keys section, choose the 'View/Download' option.

alt text

Convert the key to PPK format by firstly typing in the password that you set earlier for your SSH key. Once entered, select 'Convert'. This will then start a download on your system which is your private key.

alt text

This key will need to be configured on your SSH application in order to successfully authenticate.

If you are using Windows, put the downloaded 'id_rsa.ppk' SSH key file in a secure folder on your system.


Windows 10 - SSH with the SSH Key

This section explains how to SSH with a SSH key using PuTTY. If you do not already have PuTTY installed, please see 'Using SSH / SFTP'.

Open PuTTY and type in:

  • Host Name (or IP address): You should type in your cpanel account name followed by @ then your server IP address i.e. youraccountname@yourserverIPaddress
  • Port: Replace the SSH port numbered 22 to 4873
alt text

Next down the left hand side, choose 'SSH' followed by 'Auth'.

alt text

Under 'Authentication parameters', select the 'Browse' and then locate where on your system your SSH key is. Once found, double click it to return back to PuTTY.


On the left hand side, return back to the 'Session' section where you were before. Select 'Open' at the bottom.

alt text

If you are connecting for the first time, you may see a security alert. This is absolutely normal, so you should choose 'Yes'.

alt text

The SSH connection should now be established. You have now successfully connected to your hosting account using your SSH key.

alt text

Mac OS X - SSH with the SSH Key

Using Mac OS X, you will need to put the downloaded 'id_rsa.ppk' SSH key file in '/.ssh/authorized_keys/'.

Open your Launchpad and use the search at the top to type in 'terminal'.

alt text

Click the Terminal application to open it. You should now see a command prompt.

alt text

If you've not yet moved your SSH key to the right folder on your system, you can do this by typing these commands with the respective replacement.

cd ~/YourDownloadFolder
mv id_rsa.ppk ~/.ssh/authorized_keys/
sudo chmod 700 ~/.ssh
sudo chmod 600 ~/.ssh/authorized_keys

Using sudo, you may be asked for your system password.


Now that the SSH key has been moved and the correct folder permissions set, you will now need to load up your SSH key. sudo ssh-add -K ~/.ssh/authorized_keys/id_rsa.ppk

This may again ask for the system password. However, it will ask the SSH key password that you set earlier. When entered, the SSH key will be loaded.


You now need to connect to your hosting account. Use the following command with the appropriate replacements to connect to your hosting account. ssh youraccountname@yourserverIPaddress -p 4873

For example, our account name is hpdemouk and our server IP from our account information email is 91.238.165.2. Therefore we would need to type in: ssh hpdemouk@91.238.165.2 -p 4873


You should now be successfully connected to your hosting account via SSH on Mac OS X using your SSH key.

alt text

Need Web Hosting? Try ours, it's fast, reliable and feature loaded with support you can depend on. From £1.60 / month.

View Plans