My HP

Advanced Topics

How to block an IP address or domain from accessing your website via cPanel

by | Advanced Topics | 18th April, 2020

If you’ve found a malicious IP address trying to access your website, or just want to block a specific IP address, IP range, or even a domain name from accessing your website, this can be easily be blocked via the IP Blocker feature within your cPanel hosting. Continue reading our...

How to suspend an email account from sending or receiving in cPanel

by | Advanced Topics | 18th April, 2020

If you suspect an email address on your cPanel is sending out spam, or may be compromised, cPanel enables you to quickly and easily suspend parts of the email address – such as outbound mail whilst you resolve the issue. In this guide we will show you how to restrict...

How to enable Two-Factor Authentication in cPanel

by | Advanced Topics | 18th April, 2020

If you are looking to further secure your cPanel hosting, Two-Factor Authentication can be enabled within cPanel. This means that when logging in to cPanel, once you have entered your username and password you will be prompted to enter a secondary authentication code – which will be generated from an...

How to access the terminal in cPanel

by | Advanced Topics | 18th April, 2020

cPanel now has a built in Terminal feature, which allows you to connect to your hosting account shell, as if you were using an SSH client (such a Putty). Acessing Terminal: Firstly, log into your cPanel account. If you are unsure on how to do this, please view the following...

How to turn on Compression / Gzip in cPanel

by | Advanced Topics | 10th April, 2020

One way to additionally optimise your site is to switch on Gzip compression. You may have been advised to “Enable Compression” when running your website through an external performance tester, such as Pingdom Tools, GTMetrix or Google Pagespeed tools. cPanel allows you to quickly enable this for your website. To...

PHP Code isn’t Working in my .html File

by | Advanced Topics | 22nd August, 2015

If your website requires advanced features than what HTML alone can offer, at some stage you may be required to use PHP. HTML and PHP are two different programming languages but they are designed to interact with each other in a single HTML page. If you find that your PHP...

Creating Cron Jobs

by | Advanced Topics | 22nd August, 2015

You can create a cron job to do a certain task at specific times of the day. The ‘job’ could be maintenance to your website or any other unmanned server duties such as deleting temporary files to give more disk space. The first step is to log into your cPanel...

Using SSH / SFTP

by | Advanced Topics | 22nd August, 2015

By default SSH / SFTP access is enabled on accounts, you can access your hosting account using the settings below. In cases where you receive an ‘SSH Access is not enabled on this account’ error please contact us via the ‘Client Area‘ and raise a support ticket regarding enabling SSH...

Changing your cPanel Username

by | Advanced Topics | 22nd August, 2015

It is not possible to change your cPanel username that has been automatically generated from your primary domain. Changing the username may result in problems in many applications, including MySQL databases, and cPanel, among others which is why this service is not offered.

Viewing and Understanding Disk Space Usage

by | Advanced Topics | 22nd August, 2015

In cPanel you can access an overview of the total disk usage for your account’s folders and databases. You can also drill down into individual files and access a MySQL page for individual databases (if you have more than one). Your disk space allowance will also be shown in this...