10th March, 2021 | General - Email |

Creating Email Filters

You can create an email email filters through your cPanel control panel which is where you manage your hosting account. Email filters can be set up to target specific word, subject, from or to. Emails that are filtered out can be sent to a different email, deleted, delivered to a folder or delivered to a program.

The first step is to log into your cPanel account. If you are unsure on how to do this, please view the following help article - 'How to log into cPanel'.

Click on the “Email Filters” icon on the cPanel dashboard.

Then click "Manage Filters" which is located to the right of the email address.

You can then create a new email filter by clicking the button highlighted in the image below.

Now you can choose the name of your filter. This name cannot contain “Rule #” or “Converted Rule”, and should be unique. If the name is not unique and is the same as another filter, the already existing filter will be overwritten.

Now the name of your filter has been chosen, you can configure your "From" rule. The options to choose from are listed below:

You can now configure the operator rules, the options to choose from are listed below:

Once you have chosen a rule option and rule operator, you need to choose what they will match. This can be a specific email, subject or key word.

The next step is to configure the action rules, the options you have for this are as follows:

Each filter can be configure to include multiple rules, this can be done by clicking the plus sign next to the first rule to add a second.

When using a number of rules you will have more operator options. In the screenshot below, the operator has been set to "Or". This will mean either of the email addresses are caught.

In the screenshot below, you can see that a second rule can be added to match the rule criteria, this will send a variation of the email address to the junk filter.


The final step is to simply click the Create Button, this will be followed by a confirmation message.

You have now created an Email Filter!

Global Email Filters

To start, click on  "Global Email Filters" located within the email section of cPanel.

To get set up with Global Email Filters, please follow the instructions to set up Email Filters above. The steps are the same.