General
What are my Email Server Login Details?
You can find your email server login details either in your welcome email or by going into your cPanel account login. However, as a quick reference, you should find that your details are similar to the following. However, please note the required replacements for your email account information. ‘Username‘: This...
Getting started with email
If this is your first hosting account or you are new to cPanel, this article will help you get started with setting up an email account. It will be explained how you can check your emails using cPanel’s built-in web client, or setup your emails on your own email client...
How to Create an Email Account
You can create an email account through your cPanel control panel which is where you manage your hosting account. This process can create any email address such as contact@your-domain.com or sales@your-domain.com and so forth. The first step is to log into your cPanel account. If you are unsure on how...
How to Change your Email Password
You can change your email account password through your cPanel control panel which is where you manage your hosting account. The first step is to log into your cPanel account. If you are unsure on how to do this, please view the following help article – ‘How to log into...
How to Create an Email Forwarder
You can create an email forwwader through your cPanel control panel which is where you manage your hosting account. This can be used to send a copy of all mail from an email address to another to save you having to check both accounts separately. The first step is to...
Enabling SPF and DKIM in cPanel
SPF and DKIM are systems setup to help your mail reputation by signing the email via the DNS system, to prove that the email came from your domain legitimately. The first step is to log into your cPanel account. If you are unsure on how to do this, please view...
How many emails can I send?
On your hosting account you can send 100 emails per hour. This modest threshold is in place because the server that your account is hosted on is shared and has not been designed for mass-mailing purposes. Please understand that regrettably we are unable to increase this amount. For situations whereby...
Configuring Anti Spam Settings
Mailscanner provides you with protection against email spam and virus attachments. There isn’t a ‘one size fits all’ approach to spam filtering, so sometimes you may need to adjust the spam settings to suite your needs. It’s best to make small adjustments over the course of sevearl weeks so you...
How do I keep multiple computers/devices in sync?
To keep your emails in sync on multiple computers and/or devices, you should consider using IMAP settings for your mail client. What is IMAP? IMAP allows internet users to access their email from any computer or device of their choosing. The biggest attraction is that you can quickly access your...
