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How to Setup Your iPhone for Email Access

You can set up your email account on your iPhone. To do this, follow the instructions below to manually configure the email account.

It's important to understand that when your server details change, you may need to do this process again in order to update your email account authentication information.


Manual configuration

The first step is to log into your cPanel account so you are aware of your email account details. If you are unsure on how to do this, please view the following help article - 'How to log into cPanel'.

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Once you have successfully logged in, either type email into the search box or scroll down to the 'Email' section as per the below. Select the first option shown 'Email Accounts'.

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You should find that you are now in your email accounts management section. If you scroll down, you should find the email account record for the one which you are looking to set up on your iPhone. Against that record, you should see an option shown as 'Configure Mail Client' which you need to select.

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Scrolling down to the 'Manual Settings' heading, you will locate the manual settings required for the email account. It is recommended to use the 'Secure SSL/TLS Settings' as highlighted on the left for secure setup on IMAP. However, if you prefer setup on non-secure POP, please use the 'Non-SSL Settings' on the right. Please make a note of these or refer back to them later as they will be used further down.

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Next, on your iPhone, open your 'Settings' application.

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Select 'Mail, Contacts, Calendars'.

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Select 'Add Account'.

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Then choose 'Other'.

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Select 'Add Mail Account'. In the 'New Account' menu, enter your email account information:

  • 'Name': Your name which will appear to the recipient.
  • 'Address': Your email account email address.
  • 'Password': Your email account password.
  • 'Description': A description for your email account.

Once entered, choose 'Next'.

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Select protocol type 'IMAP' (secure and recommended) or 'POP' from the top menu.

'Name', 'Email Address' and 'Description' should already been completed.

Enter for 'Incoming Mail Server'.

  • 'Host name': Your email account incoming server name.
  • 'User Name': Your email account username (the email address).
  • 'Password': Your email account password.

Enter for 'Outgoing Mail Server'.

  • 'Host name': Your email account outgoing server name.
  • 'User Name': Your email account username (the email address).
  • 'Password': Your email account password.

Once completed, select 'Next'.

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For setting up on IMAP, enable the 'Mail' and 'Notes' services. Select 'Save' and let the checking finish.

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When the checking has finished, you will return to 'Mail, Contacts, Calendars'. Select your newly created account from the list and again from the subsequent list.

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Scroll down and select 'Advanced'.

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For IMAP, you will then be able to choose additional settings.

Set the IMAP connection to use port 993 (which is SSL). Set 'IMAP Path Prefix' to 'INBOX'.

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In order to set up additional settings for outgoing server, you will need to return in previous menu and then go to 'Outgoing Mail Server' to click on the host name of the server.

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For 'Outgoing Mail Server', enter your outgoing server port. For IMAP only, select 'Use SSL'.

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Once settings are verified the account is active and ready to use.

Your iPhone has now been set up for email access and you can now start sending and receiving emails.