You can set up your email account on Windows Live Mail. To do this, you can either follow the instructions below to run the auto-configuration script which does the process automatically for you (recommended), or you can manually configure the email account (usually for experienced users).

It’s important to understand that when your server details change, you may need to do this process again in order to update your email account authentication information.

Auto-configuration

The first step is to log into your cPanel account. If you are unsure on how to do this, please view the following help article – ‘How to log into cPanel‘.

Once you have successfully logged in, either type email into the search box or scroll down to the ‘Email‘ section as per the below. Select the first option shown ‘Email Accounts‘.

You should find that you are now in your email accounts management section. If you scroll down, you should find the email account record for the one which you are looking to set up in Windows Live Mail. Against that record, you should see an option shown as ‘Configure Mail Client‘ which you need to select.

The subsequent page will now provide many options to auto-configure the email account. From the list, locate your option shown as ‘Windows Live Mail®‘. Choose ‘IMAP over SSL/TLS‘.

Once chosen, you will see further instructions on how to complete the auto-configuration option. Choose ‘Proceed‘ as shown. Please note as shown, if you are prompted to open, run, or save a file, please choose ‘Run‘ or ‘Open‘. If you are asked whether you would like to enter the information into the registry, choose ‘Yes‘.

It’s also important at this stage that you know what your email account password is as this will be required to finalise the setup. If you are unsure on what this is, please see ‘How to Change your Email Password‘.

You should now find that your email account has been auto-configured in Windows Live Mail.

Manual configuration

To manually configure the email account, the first step is to log into your cPanel account. If you are unsure on how to do this, please view the following help article – ‘How to log into cPanel‘.

Once you have successfully logged in, either type email into the search box or scroll down to the ‘Email‘ section as per the below. Select the first option shown ‘Email Accounts‘.

You should find that you are now in your email accounts management section. If you scroll down, you should find the email account record for the one which you are looking to set up in Windows Live Mail. Against that record, you should see an option shown as ‘Configure Mail Client‘ which you need to select.

Scrolling down to the ‘Manual Settings‘ heading, you will locate the manual settings required for the email account. It is recommended to use the ‘Secure SSL/TLS Settings‘ as highlighted on the left for secure setup on IMAP. However, if you prefer setup on non-secure POP, please use the ‘Non-SSL Settings‘ on the right. Please make a note of these or refer back to them later as they will be used further down.

Open Windows Live on your system. If Windows Live Mail has never been setup on your system before, then you will need to accept the service agreement by clicking ‘Accept‘.

Add the account information as follows:

• ‘Email address‘: Your email account email address.
• ‘Password‘: Your email account password.
• ‘Display name for your sent messages‘: A display name which recipients will read.
• ‘Manually configure server settings‘: Tick this option.

Choose ‘Next‘ to proceed ahead.

Add the account server information as noted above.

• ‘Server Type‘: Select your type, IMAP (secure and recommended) or POP.
• ‘Server Address‘: Enter your email account incoming server address.
• ‘Port‘: Enter your incoming server port.
• ‘Authenticate using‘: Select ‘Clear Text’.
• ‘Login user name‘: Enter your email account email address.
• ‘Outgoing Server Address‘: Enter your email account outgoing server address.
• ‘Port‘: Enter your incoming server port.
• ‘Requires a secure connection (SSL)‘: Tick this option for IMAP.
• ‘Requires authentication‘: Tick to enable SMTP authentication.

Complete the process by choosing ‘Next‘ -> ‘Finish‘.

The setup for Windows Live Mail is now complete. You should now be able to send and receive emails.