You can set up your email account on Microsoft Outlook 2003. To do this follow the instructions below to manually configure the email account.

It’s important to understand that when your server details change, you may need to do this process again in order to update your email account authentication information.

Manual configuration

The manually configure the email account, the first step is to log into your cPanel account. If you are unsure on how to do this, please view the following help article – ‘How to log into cPanel‘.

Once you have successfully logged in, either type email into the search box or scroll down to the ‘Email‘ section as per the below. Select the first option shown ‘Email Accounts‘.

You should find that you are in your email accounts management section. If you scroll down, you should find the email account record for the one which you are looking to set up in Microsoft Outlook 2003. Against that record, you should see an option shown as ‘Configure Mail Client‘ which you need to select.

Scrolling down to the ‘Manual Settings‘ heading, you will locate the manual settings required for the email account. It is recommended to use the ‘Secure SSL/TLS Settings‘ as highlighted on the left for secure setup on IMAP. However, if you prefer setup on non-secure POP, please use the ‘Non-SSL Settings‘ on the right. Please make a note of these or refer back to them later as they will be used further down.

Open Microsoft Outlook. From the menu, select ‘Tools‘ followed by ‘Email Accounts‘.

Under the ‘Email‘ heading, choose ‘Add a new email account‘ followed by ‘Next‘.

Depending on your preference, choose ‘IMAP‘ (secure and recommended) or ‘POP3‘ as your option, followed by ‘Next‘.

Enter in your email account information that was noted before from your email account area.

• Your Name: the name of your email account.
• Email Address: the corresponding email address of the email account.
• Incoming mail server: this is the server that your account is on. In our example, this is ‘maggie.enixns.com’.
• Outgoing mail server: again, this is the server that your account is on.
• User Name: the email account username (normally the email address).
• Password: the email account password.

Once entered, select the ‘More Settings‘ button.

Once you have clicked the ‘More Settings‘ button, you will see a pop-up window with some advanced settings. Choose the ‘Outgoing‘ Server tab.

Select the checkbox option ‘My outgoing server (SMTP) requires authentication‘ and make sure that it is using the same settings as your incoming mail server. Next, choose the ‘Advanced‘ tab.

For IMAP, enter the ‘Incoming server (IMAP)‘ port as 993 (as per your email account settings) and select the checkbox ‘This server requires an encrypted connection (SSL)‘.

Finalise by clicking the ‘OK‘ button followed by the ‘Next‘ button on the Email Accounts window. Click the ‘Finish‘ button to complete.

Your email account has now been setup in Microsoft Outlook 2003 and you should now be able to successfully send and receive email.