ManagedCloud Servers

High performance handled and monitored by us 24/7/365. A complete solution to provide you with our in house expertise 24/7 tailored to your specific needs. We'll setup a bespoke server for your site using the latest tehnologies so you can get the most out of your hardware and get your website loading quickly and reliably. Find out more..

cPanelCloud Servers

Recommended - High performance cloud servers with no technical knowledge required. If you're hosting multiple websites already and you're looking to consolidate, or if you're looking to isolate yourself from the shared hosting environment but you don't have the time or knoweldge to manage a server, then the Managed cPanel Servers are for you. Find out more..

UnmanagedCloud Servers

Our unmanaged range gives you complete control at rock bottom prices and our cloud platform boasts super fast multipath 40Gb/s network, the latest Intel Xeon V3 CPUs and enterprise grade redundant SSDs. If you're a sysadmin look no further, we offer some of the best specification to price ratio servers available. Find out more..

Need Web Hosting? Try ours, it's fast, reliable and feature loaded with support you can depend on. From £1.60 / month.

View Plans

Enabling SMTP Authentication

SMTP stands for Simple Mail Transfer Protocol. It helps with the authentication when sending email because it identifies the origin of the email sender which therefore stops emails being sent anonymously, therefore helping to combat spam. It is always recommended to enable SMTP authentication (where available).

All of our help articles in the 'Email Setup' section include enabling SMTP authentication, however, you can check that you have this option enabled on your system by following the following guide for your respective email client.


Microsoft Outlook

Open Microsoft Outlook. From the menu, select 'Tools' followed by 'Accounts'.

alt text

On the 'Mail' tab, select the account that you have just set up followed by 'Properties'.

alt text

Select 'Servers' tab. Tick the option under 'Outgoing Mail Server' shown as 'My server requires authentication'.

Next choose 'Settings'.

alt text

Choose 'Use same settings as my incoming mail server'.

Click 'OK' to complete.

alt text

SMTP is now enabled in Microsoft Outlook.


Microsoft Outlook 2003

Open Microsoft Outlook. From the menu, select 'Tools' followed by 'Email Accounts'.

alt text

Choose your email account and then click the 'Change' button as shown.

alt text

Choose 'More Settings' button in the bottom-right section.

alt text

Choose the 'Outgoing' Server tab.

Select the checkbox option 'My outgoing server (SMTP) requires authentication' and make sure that it is using the same settings as your incoming mail server.

Click "OK" to complete.

alt text

SMTP is now enabled in Microsoft Outlook 2003.


Microsoft Outlook 2007

Open Microsoft Outlook 2007. From the menu, choose 'File' then 'Account Settings' menu.

alt text

Choose your email account from the list and select the 'Change' menu button.

alt text

Select 'More Settings' in the bottom-right corner.

alt text

Choose the 'Outgoing Server' tab option and tick the option 'My outgoing server (SMTP) requires authentication'. Also check 'Use the same settings as my incoming mail server'.

Click "OK" to complete.

alt text

SMTP is now enabled in Microsoft Outlook 2007.


Microsoft Windows 10

From the desktop, select the 'Windows' icon button in the bottom left corner.

alt text

Open the 'Mail' application.

alt text

Right mouse click on the email address in the left column. Click 'Account Settings'.

alt text

Click 'Change mailbox sync settings'.

alt text

Click 'Advanced mailbox settings'.

alt text

Scroll down to the outgoing email server section.

Tick 'Outgoing server requires authentication' and leave the other box un-ticked, this will display the username and password field which you will need to complete with your outgoing server information (if this is not already completed).

Click 'Done'.

alt text

Click 'Save' to complete.

alt text

SMTP is now enabled in Windows 10 Mail.


Windows Live Mail

Open Windows Live Mail. From the left menu, right mouse click on your email account and select 'Properties'.

alt text

Select the 'Servers' tab.

At the bottom under 'Outgoing Mail Server', tick the option 'My server requires authentication'.

Next choose 'Settings'.

alt text

Choose 'Use same settings as my incoming mail server'.

Click 'OK' to complete.

alt text

SMTP is now enabled in Windows Live Mail.


Mac Mail

Open Mac Mail on your system. Choose 'Mail' -> 'Preferences' from the top menu.

alt text

Go to the 'Accounts' section and select the account in question from the left panel. Select 'Account Information' tab and go to 'Outgoing Mail Server (SMTP)' section to click on the 'Edit SMTP Server List' option.

alt text

Make sure that 'Authentication' is set to 'Password'.

If the 'User Name' and 'Password' fields are not set, enter your full email address as the username, and your password. Click 'OK'.

alt text

Close the accounts window. Mac Mail will ask you if you wish to save your changes, make sure to click the 'Save' button.

SMTP is now enabled in Mac Mail.


Need Web Hosting? Try ours, it's fast, reliable and feature loaded with support you can depend on. From £1.60 / month.

View Plans