My HP

22nd August, 2015 | General |

I’ve Forgotten My Client Area Login Details

Accessing the 'Client Area' is essential if you need to make any changes to your account such as upgrades, downgrades or cancellations, or if you need to view your services, domains, access your cPanel, or to contact technical support.


1 Go to the 'Lost Password Reset' page.

2 Type in your email address and click on the blue 'Submit' button Please note The email address that you enter must be the email address that you registered with. For security reasons we cannot reset your password if you are contacting us from an unknown email address.

3 Check your emails. The site will send you an email which contains a link that you need to click on in order to reset your password. This will then take you to the Password Reset page shown below

4 You can now log into the 'Client Area'.

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