As a hosting reseller, it's up to you to make sure that your customers have all the solutions they need for a reliable, and effective hosting solution. One of the best ways you can do this, is by ensuring you have a strong control panel solution from day one. There are plenty of different types of control panels out there, but one of the most common, and popular options has to be cPanel.
The cPanel solution was first launched in the 1990s, which means that it has been in the industry for more than two decades. In recent years, it's emerged as the preferred solution for reseller hosting, because it's easy to use and manage. What's more, because cPanel comes with a wide community of avid users, you'll find that it's always easy to find a solution to common problems in a hurry.
WHM and cPanel
A lot of resellers prefer cPanel because it's so simple and easy to use. The graphical interface is straightforward, and more engaging than the standard UI for Plesk and other control panels. What's more, if you're new to the hosting space, it's worth noting that cPanel has a very short learning curve - which means that people who have never used a control system before should be able to manage their control panel with ease.
"WHM" or "web host manager" is the cPanel service designed to help web hosts run and maintain their server from a single pane of glass. On the WHM system, you'll find everything you need to keep your websites running smoothly, including themes, packages, backups, clusters, and account information.
The Benefits of Using cPanel and WHM
You don't necessarily have to use WHM just because you decide to be a cPanel customer. There are plenty of ways to tap into the user interface without the interface, but cPanel themselves recommend using WHM if you want to make hosting and managing as simple as possible. If you're not sure whether cPanel with WHM is right for you, here are just some of the benefits you can expect:
1. Better Security
For many people, 2017 was the year of the cyber-attacks. We've seen more problems with cyber security in the last year than we've seen for a long time, which means that companies are beginning to feel more concerned about the security measures they're setting up for their websites. With the WHM system on cPanel, you can access the "security centre" which makes it easier for you to manage the security solutions that you want to run for your hosted sales. For instance, you could offer end-to-end encryptions, firewalls, and more.
2. Backups and System Reboots
With the threat of cybercrime comes the ever-present possibility of issues like broken, or damaged files. Cyber-attacks can lead to viruses that infect the server and destroy important data. In this case, it's important for a reseller to be able to refresh the system and maintain backups of any themes or websites that might already be set up. WHM and cPanel offer both a "backup" feature, and a system reboot option for when things go wrong. This means that you can always be prepared for the worst.
3. Versatility and Customisation
As a hosting reseller, you might want to differentiate yourself by giving people the opportunity to customise and enhance their online experiences. The cPanel system with WHM comes with themes for customers to choose from, as well as package options so that you can effectively design the perfect hosting solution for your clients needs. What's more, the WHM service makes it easier for resellers to configure services, change account functions, and update account information too.
4. Quality-Assured Support
Being a hosting reseller isn't always easy. Things can happen on an online environment that you might not know how to deal with alone. cPanel and WHM, however, is there to offer the help you need when you need it most. Not only is the system easy to use, so you won't immediately get confused when you start setting up servers, but there's also a "support" button available on the WHM interface that you can use to get the answers you need to your concerns and questions. This means that you can keep the quality of your product as high as possible at all times.
5. Server Monitoring and Health Management
The cPanel WHM interface comes with a system health service that you can use to keep track of what's going on with your hosted sites. There's also a "server status" button that you can use to find out whether one server is having more problems than another at any given time. This can help you to get to the bottom of common problems faster. Although server management might not stop problems from happening with your reseller hosting business, it will at least let you know how to fix issues quickly when something does go wrong.