14th November, 2012 | Articles |

CS Live Help

CS Live Help is something that most website owners should consider using on their websites as an add-on feature that will enhance the functionality of their website since this open source solution will provide live support to visitors to their websites, and thus is able to easily provide proactive customer support whenever requested for by the customer. In fact, CS Live Help comes with a number of features that are not only quite extensive in themselves, but which also allows for usage by multiple operators and multiple departments as well as used in a number of different languages as well.

The best part about CS Live Help is that it is absolutely free to use and it is also programmed using the popular PHP scripting language and is used along with MySQL for databases. In addition, CS Live Help also includes the ability for users to create their own questions and it also has other features such as auto inviting visitors as well as including referrer tracing, ability to look at the customer's typing activities while they are typing, page tracking and also multiple chat sessions.

In fact, there is even more features that comes with CS Live Help and so you can also avail of customizable graphics, and multiple operators as well as has the ability to be run on the user's server while also being an open source general programming language. Thus, by using CS Live Help, you will have the ability to give your customers live support in real time and also be able to know about the pages visited by the customer while visiting your site.

You can easily visit the site and download the latest version of CS Live Help and thus give your web site a very useful feature from which to derive a lot of advantages. However, you need to have MySQL database for the product to work.